It’s really easy for an outsider to deem us inefficient. Easy peasy. When a particular piece of document doesn’t come back to them after some time, they will start calling us, harassing us with all kinds of queries as to the status of their document. When did this practice begin, if I may ask?
As far as I am concerned, we are only responsible to give legal advice to the Government. We are not bound to entertain the public (companies especially) and they’re not supposed to directly deal with us. So, why is there now a practice of Companies calling Federal Counsels up asking for their documents and whether or not the vetting is done and what is the status etc. as if they were my boss? I clearly don’t work for them, do I?
When this happens, it’s very, very annoying. People out there think that we’re inefficient. People out there think that each and every waking hour is spent at Alamanda because we have nothing better to do. People out there assume that all we do is borak during office hours. It’s easy to assume and to accuse people in here when you’re out there isn’t it? And guess what? You’re not in here so it is a little bit unfair of you lot out there to think what you are thinking, don’t you think so?
Okay, fine. I’ll give credit to your predicament. It’s not that I don’t understand entirely. You’ve been to Government Agencies like Customs, Immigration and Pendaftaran before, obviously and just like I used to be, you are cynical. You are ready to find fault because that’s what we are all full of, right? Fault. But please, look at who you’re saying those things to. Maybe the frontliners are those with the least of education. Maybe they don’t treat you as you feel you should be treated but who are you again to be given such grandeur treatment for a salary which you can only buy peanuts with?
Please try to understand the pressure we’re facing. There are datelines and timelines, some kept, some broken. But not because we choose to be inefficient but because we too, are human. We need to eat, take a short nap, breathe, surf the net and have a good laugh. It’s easy to do the math when your equation is an easy equation. But if you put Audit into the equation, Focus Groups into the equation, File Management Committees into the equation, you can’t quite find the formula to make it all work for everyone. Much less make out something that will work for you.
I think the practice of outsiders calling us should stop, and it should stop, pronto. We are doing our level best to keep our heads off the chopping block and we don’t need a freakishly rich company to call us up frequently or at all like they own us. You’re not my boss. Please and thank you.
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